This policy covers how Monte de Oro treats personal information that Monte de Oro collects and receives, including information related to your past use of products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy also covers the rights and choices granted to California residents under the California Consumer Privacy Act (CCPA).
Information Collection and Use
- Monte de Oro collects personal information when you register and/or use or purchase products or services, when you visit Monte de Oro pages or the pages found on our other Websites directly affilated and controlled by the Monte de Oro.
- When you register for various Products and/or Services through Monte de Oro Websites we ask for information such as your name, e-mail address, physical address, and zip code. For some products and services we may also ask for your credit card number and other billing information. Once you register with Monte de Oro and sign in to our services, you are not anonymous to us.
- Monte de Oro collects information about your transactions with us to provide shopping and various services to you.
- Monte de Oro automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the pages you request during your visit to the Monte de Oro Websites.
- Monte de Oro uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal use only.
- Monte de Oro does not rent, sell, or share personal information about you with other people or nonaffiliated companies, except to provide products or services you've requested and when we have your permission.
- We will not send you unsolicited advertisements or solicitations without providing you the opportunity to decline to receive them. However, we reserve the right to send you certain communications, such as service announcements, administrative messages and Purchase Invoices, that relate to or are part of products or services you have purchased or agreed to obtain from Monte de Oro, without offering you the opportunity to opt-out of receiving the communications.
- Children under the age of 18 are not permitted to register and/or purchase products or services through the Monte de Oro website.
- Cookies are small pieces of data that are stored on a computer. Monte de Oro may set and access cookies on your computer only for the purpose of providing services through our Website, to customize the advertising and content you see, and provide anonymous reporting for internal use only. For example, Monte de Oro might set a cookie on your computer so that the next time you visit our Website the information and/or content displayed could be customized according to selections you made the last time you visited the site. You can refuse to accept cookies and can remove them from your computer.
Confidentiality and Security
- We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products and/or services to you or in order to do their jobs.
- We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
- Your payment and personal information is always safe. Our website uses SSL (Secure Sockets Layer) software that is industry standard and secures all commerce transactions on our webstore. All sensitive information (including but not limited to: login credentials, personal and payment information) is encrypted when being transmitted over the internet using SSL technology.
- Monte de Oro may update this policy at anytime. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address submitted to Monte de Oro and/or by placing a prominent notice on our site.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that Monte de Oro disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services
- Charge you different prices or rates for goods and services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods and services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Exercising Access, Data Portability, and Deletion Rights
To exercise access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- Calling us at 1-951-491-6551
- Emailing us at firstname.lastname@example.org
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collect personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password-protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use your personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.